Contact Us
Support & Questions
Opening times:
Sunday – Thursday: 9AM – 5PM
Friday: 9AM – 2PM
Please note that due to high volume of inquiries, you will hear back from us approx 2 days later.
Frequently Asked Questions
Couple Jewellery. uses standard Global. ring sizes. Refer to our measurement chart or the ruler found in our size guide here.
Our handling of return fees is mostly based on the customers location. Customers ordering from outside the US may a Yes, you can make changes to your cart as long as weve not processed it or sent the package for shipping. It is advisable that you let us know of your changes as soon as you can because it is possible, we process your orders sooner than you expected.incur all or part of return charges.
Orders can only be cancelled if they have not been processed for shipping. We also do not cancel orders that have been pre-ordered by a customer.
