Shipping & Returns
Couple Jewellery conducts shipping of products to both local and international destinations. Because we work with a large number of artists and manufacturers from different parts of the world, we are sometimes unable to fulfil delivery times in the normally set times. However, this also the reason why were able to offer amazing products with equally amazing prices to our customers worldwide.
If your order does not arrive within 45 business days from the date of purchase, please fell free to contact our support team for a full refund of your purchase.
Here are the current shipping times for orders per country. Please note that this is an estimated average based on current realities.
|Country||3-11 days||11-15 days||15-25 days||25-30 days||30-45 days||>45 days|
|United States, Canada, Mexico||3.00%||17.00%||60.00%||15.00%||5.00%||Refund*|
|United Kingdom, Ireland||5.00%||19.00%||63.00%||6.00%||7.00%||Refund*|
|Australia, New Zealand||5.50%||10.00%||72.00%||3.00%||9.50%||Refund*|
|Austria, Croatia, Czech Republic, Denmark, Finland, Germany, Hungary, Switzerland||1.10%||3.90%||40.00%||52.00%||3.00%||Refund*|
|Belgium, Estonia, France, Latvia, Liechtenstein, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Sweden, Turkey||1.10%||8.40%||41.00%||45.50%||4.00%||Refund*|
|Cyprus, Greece, Italy, Israel, Malta, Monaco, San Marino, Spain, Vatican City||5.00%||5.90%||20.00%||60.10%||9.00%||Refund*|
|Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Panama, Paraguay, Peru, Uruguay, Venezuela||1.00%||1.00%||11.00%||49.00%||38.00%||Refund*|
|Andorra, Armenia, , Bosnia and Herzegovina, Bulgaria, Georgia, Iceland, Kazakhstan, Macedonia (FYROM), Moldova, Montenegro, Romania, Russia, Serbia, Slovakia, Slovenia,||1.10%||5.90%||34.00%||40.00%||19.00%||Refund*|
|China, Hong Kong, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Africa, South Korea, Taiwan, Thailand, Tunisia||5.90%||8.40%||43.00%||30.00%||12.70%||Refund|
Fees levied on shipping are often different based on the product being purchased and the customers location. When checking out, our website shows you the applicable shipping fees based on these parameters.
The charges are also dependent on the kind of shipping service:
- Standard Shipping
- Express Shipping
We are unable to ship to multiple addresses on the same order. Customers who want to ship products to multiple locations will have to create separate orders for each location.
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